ehopper on poynt pos
Ehopper on Poynt POS
Complete Point of Sale Solution
- POINT OF SALE : The eHopper software on Poynt hardware creates a powerful, dual-screen terminal that handles sales both online and offline. This setup allows you to process refunds, voids, and exchanges directly from the device, keeping your checkout lines moving even if your internet connection drops.
- INVENTORY : Simplify your stock tracking across multiple locations using an integrated inventory matrix and modifiers. This system helps you manage complex product catalogs and generate barcode labels on the fly, always giving you a clear view of your available goods.
- CUSTOMERS : Create detailed customer profiles with every transaction to track individual order histories and preferences. By integrating these insights with your point of sale, you can offer a personalized shopping experience that builds stronger relationships with your patrons.
- PAYMENTS : Accept EMV-compliant credit and debit payments through a secure, all-in-one interface. Merchant Processing Solutions offers the technology to include or exclude taxes automatically, making the financial side of every transaction clear and accurate for both you and your customers.
- TIPS : Use the built-in customer-facing display to offer transparent tipping options during the checkout process. This feature makes it easy for guests to add gratuities, which helps support your staff and keeps your service standards high.
- ECOMMERCE : Expand your reach by ringing up sales online and syncing them directly with your physical Poynt terminal. Our online payment processing solutions bridge the gap between your web store and your storefront, creating a unified sales channel for your business.
- LOYALTY : Boost repeat business by connecting your terminal to a dedicated loyalty program that rewards customers for their continued support. This integration allows you to offer specialized discounts and perks that keep your brand at the forefront of your customers' minds.
- EMPLOYEES : Monitor staff activity and performance through secure logins and role-based permissions. You can track sales data by each employee to identify top performers and manage labor more effectively across all your store locations.
- REPORTING : Use the high-definition touchscreen to access real-time data and robust business reports. These insights give you a comprehensive perspective on your daily operations, allowing you to identify growth opportunities and optimize your sales strategies without leaving the counter.
Point of Sale
- Ring up sales online & offline: Stay operational regardless of your internet status by utilizing eHopper’s hybrid connectivity on the Poynt terminal. This feature allows you to continue processing transactions in "offline mode" during signal drops and automatically syncs all data to your cloud account once you’re back online, preventing any loss of sales data.
- Support refunds, voids, exchanges: Handle post-sale transactions with total flexibility directly from the Poynt touchscreen. No matter if a customer needs a quick void for an entry error or a complex exchange across different product categories, the system updates your inventory and financial records in real-time to keep your books accurate.
- EMV payments via credit & debit: Utilize the built-in, secure chip reader to accept modern credit card processing standards, including EMV and PIN debit. By processing these encrypted transactions through Merchant Processing Solutions, you protect your business from counterfeit fraud and provide your customers with the highest level of payment security.
- Include & exclude taxes: Customize your pricing strategy to your specific business model by toggling tax settings for individual items or entire orders. You can set the system to display "tax-inclusive" pricing for a cleaner customer experience or calculate regional sales tax at the final step of the point of sale process to meet local compliance requirements.
Customer Management
- Add & manage customers with each sale: Flawlessly capture shopper details during the checkout process without slowing down your line. The Poynt terminal’s dual-screen interface allows you to quickly input information or have customers enter their own data, turning every transaction into an opportunity to grow your marketing database.
- Set up customer profiles: Create a dedicated digital record for every patron to store contact info, birthdays, and specific preferences. These profiles within your point of sale system help you recognize your regulars and provide a personalized touch that makes every visitor feel like a VIP.
- Track and manage customer orders: Access a complete history of what your customers bought, when they visited, and how they preferred to pay. This centralized tracking across all sales channels helps you resolve disputes quickly and identify spending patterns so you can stock the products your shoppers love most.
- Integrate with loyalty program: Connect your customer data directly to a rewards system that encourages repeat visits. By utilizing these merchant services, you can automatically award points for purchases and allow customers to redeem discounts right at the terminal, fostering long-term brand dedication.
Inventory Management
- Manage product & stock: Maintain a real-time perspective of your available merchandise with automated tracking that updates with every sale. The eHopper software allows you to categorize items, track individual unit costs, and receive alerts when stock reaches a specific threshold, helping you avoid out-of-stock scenarios.
- Manage multiple locations: Control your entire business footprint from a single dashboard, even if you operate across different zip codes. You can transfer stock between stores, view consolidated reports, and update pricing across all sites simultaneously, which keeps your brand consistent regardless of where your customers shop.
- Inventory matrix & modifiers: Simplify the management of complex inventories by creating a matrix for items with various attributes like size, color, or material. This system also supports modifiers, allowing you to add custom options or service fees to specific products at the point of sale without cluttering your primary product list.
- Generate & print barcode labels: Streamline your intake process and speed up checkout by creating custom labels directly from your system. By utilizing these payment processing solutions to print and scan unique barcodes, you reduce manual entry errors and keep your stockroom perfectly organized for fast retrieval.
POS Hardware
- All-in-one POS system: The eHopper on Poynt hardware provides a compact yet powerful footprint that eliminates the need for bulky external devices. This sleek, mobile-ready terminal functions as a complete command center for your business, allowing you to manage everything from sales to inventory in one unified setup.
- Accept EMV compliant payments: Stay ahead of security standards by accepting chip cards and PIN-based transactions through a secure, encrypted interface. These payment processing solutions protect your business from fraudulent activity while providing your customers with the most modern and safe way to pay.
- Built-in printer & scanner: Streamline your counter space with an integrated thermal printer and a high-speed barcode scanner located directly on the device. This configuration allows you to scan items and provide physical receipts instantly, keeping your checkout process fast and organized without extra wires or hardware.
- Touchscreen customer display: Improve transparency by utilizing the dedicated customer-facing screen to show line-item pricing and transaction totals in real time. This dual-screen design also allows patrons to sign for purchases and enter their own details, creating a professional and interactive experience at the point of sale.
- Connect with WiFi, 3G or both: Maintain total flexibility by choosing the connection method that best fits your environment. Regardless of if you are working within your store’s wireless network or taking payments on the go at an outdoor event, the Poynt terminal keeps your payment services active and reliable in any setting.
Offering multi-feature capability, latest technology, and a sleek compact design, eHopper retail POS systems are a must-have next-generation business solution.
Contact Merchant Processing Solutions today to take advantage of eHopper POS systems, gain a real-time perspective of your business, and simplify your life by working smarter, not harder.
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